I have done the payment but it’s not reflected in my wallet.

In order to resolve the concern of the payment not appearing in your wallet, we kindly ask you to provide us with the following information:

1. Transaction ID or reference number: This will help us identify the specific payment you made.

2. Date and time of the payment: Kindly provide the exact date and time when the payment was made.

3. Payment method: Kindly specify the payment method used for the transaction.

Upon receiving these details, our dedicated team will promptly initiate an investigation into the matter and strive to rectify the discrepancy. We sincerely value your patience and cooperation in this situation, and we want to reassure you that we are committed to providing a smooth and hassle-free experience for our valued customers.